Service Data Analytics
Fall 2023  Ubiquiti Information Exchange

Wednesday 27 September (full-day) in Troy Michigan
– By Invitation Only –
Participate in our Information Exchange for the best in data analytics for vehicle services. Discuss with your peers, industry experts, and share ideas on using data to improve quality, cut costs, predict issues, identify opportunities, increase efficiencies, and more. Learn from users of Ubiquiti processes and technologies. Examine means to use data for direct, positive, measurable, verifiable results. These sessions will focus on practical data analytics, and we invite Ubiquiti users and partners to participate actively.
As always, there is no cost to our invited attendees.
External Speakers

Speaking on warranty data analytics:
Mr. Paul Garand, Warranty Engineer
(Multimatic Dynamic Suspensions)

Presentation on "The University of Michigan Sun Run":
Students at University of Michigan, Ann Arbor

(UMich Solar Car Team)

Speaking on the safety assessment of autonomous vehicles:
Dr. Henry Liu, Professor of Civil and Environmental Engineering
Director, MCity:
Director, Center for Connected and Automated Transportation
(University of Michigan, Ann Arbor)
Tentative Agenda

8am to 12noon - including a mid-morning break (provided): 
External speaker - Prof. Henry Liu (from Univ Michigan) 
External speakers - University of Michigan Solar Car Team
Ubiquiti software recap; Hands on analytics with Radar; Social media & Reviews, Mis/dis-information considerations; Repair-order data case-studies (Part 1); New directions in analytics.

12noon to 1pm - Lunch (provided)

1pm to 4pm - including a mid-afternoon break (provided): 
External speaker - Paul Garand (from Multimatic) 
Warranty booking & admin; AI-based data-driven software; CarBeast Insight & Foresight (with techniques discussed); Repair-order data case-studies (Part 2); Ubiquiti software for automotive retail-side businesses.

5pm to 7pm - Open Bar & Reception: 
Participants & Presenters meet informally.
Our agenda includes:
A major change: Hands on analytics with service data (provided by us, and as brought by you). Bring your data, which you can analyze individually with help from our team. (Only for in-person attendees, details sent with registration.)
  • Data-driven analytics, diagnostics, prognostics
  • Early warnings, automated alerts, rapid insights
  • Case studies with real vehicle service datasets
  • Current Industry issues, trends and updates
Our event is at no cost to you but is by invitation only. If you feel this invitation is better suited to a different professional or group at your organization, please contact Ubiquiti. Seating is limited, and registration restrictions will apply.
As Before: Introductory tutorials will be presented on Ubiquiti software technologies. Data mining, analyzing narrative text, automated diagnostics, computer-assisted coding, AI-based quantitative machine learning, big data technology, and more are on the agenda. New challenges & opportunities with vehicle electrification, telematics sensor data, and more will be addressed. Ubiquiti users are expected to present data-driven technology usage, both organizational and consumer-facing. As usual, there will be opportunity to network with professional colleagues.
Presentations will include familiar & new Ubiquiti technologies. Attendees can interact with experienced users.
Questions on the event? Topic proposals?
Please email We value your input!