Ubiquiti Inc. | Warranty Booking and Coding Software

Warranty Booking and Coding Software

Even with experienced warranty staff, warranty booking and administration is manual, tedious, error-prone, and potentially leaves legitimate moneys uncollected. The work involves keeping up with daily code changes, and requires claim details be tracked for potential warranty audits. This is yet another necessary but non-value-add activity for franchise dealers.
Using service advisor and technician stories, complemented with parts information, our software suggests OE-specified warranty codes for each job in a repair order (RO).
Automated Warranty Code Suggestions
  • Uses applicable codes from the appropriate Labor Time Guide (LTG)
  • Times and codes are conditioned by VIN decoding and build options
  • Indicates applicable add times, diagnostic times, paint times etc.
  • Reinforces supplemental information needed for claim booking

Ubiquiti Warranty Booking Demonstration (0:40)

Enabling Information Updated Regularly
  • All needed information for warranty work is centralized
  • Campaigns, Recalls, Service Actions, TSBs and more updated daily
  • Current maintenance outside of LTG also updated regularly

Here are links to our related service marketing and diagnostics technologies.